WHAT TO DO WHEN… A TOYFARCE PUBLIC SERVICE ANNOUNCEMENT
HELPFUL NEWS:
WHAT TO DO WHEN… A TOYFARCE PUBLIC SERVICE ANNOUNCEMENT
After seeing a very high number of collectors asking the same questions over and over again, ToyFarce has decided to make a summary of answers that can now be shared anytime someone is asking the same things. We understand some collectors are getting a bit irritated/annoyed by the high number of similar questions, so this should help in the future…
YOU MISSED OUT ON A PRE-ORDER
“Does anyone have *insert item* for a reasonable price? I was busy commenting that it sucks and I don’t like it on multiple groups and now, I missed out on it…”
“This is clearly *insert brand* giving us the middle finger!! Now, I won’t be able to have a full collection because I didn’t order this!”
No, the brands are not giving you the middle finger. They had an item up for pre-order on their website/kickstarter for a reasonable period of time, and thousands of collectors managed to get the items without struggle. Unfortunately, you missed out. It happens. Now, a few options are available for you:
1- You might have to buy it at a higher price from your friendly neighborhood scalper, if you want it right now. That is the worst option. You will have to hunt down the item and get it for a higher price because you want it now, and cannot wait.
2- The other, and best option, is patience. Just wait until you find a great deal. Let’s be honest, you messed up. It’s on you, pal. But fortunately, whether we’re talking NECA’s Tokka and Rahzar or McFarlane Toys’ Kickstarter Spawn, it seems that thousands of collectors have ordered more than one of them in order to resell them, which means that in a couple of months, when everybody will have received their multiple items, the market will be flooded, which means that the prices will inevitably go down eventually. Have patience, and wait for the right moment. The items are at scalper prices *right now* because only a handful of them have received them. When all is said and done, their will be hundreds of those items on eBay, Mercari, Facebook groups, etc… and people who only want to resell those items won’t have a choice but to put the prices down. Have you ever heard a story of a collector that waited years to find a good deal, and didn’t?
2. YOUR PRE-ORDER HASN’T SHIPPED YET
“This was supposed to come out last month, and I still didn’t get it!”
“Has anyone received their *insert item* yet? I didn’t get my notification…”
Did you see 7433 posts from people that have received it on social media yet? If not, that just means nobody has gotten theirs. Once again, have patience. There are a number of possible reasons for you not getting your pre-ordered item:
-We are in the middle of a global pandemic with 1,58 million dead.: That might affect a lot of things…
-Delays in the manufacturing process: Those happen even when there is no pandemic. Brands like MAFEX have made it a tradition to have delays on most of their products. There are less people working in the factories because of the pandemic, so things will be delayed further.
-The post service is in total chaos all around the globe: Right now, there is the holiday period, which is usually the busiest time, on top of a global pandemic. Your package tracking information have not been updated in weeks? That is normal. They have entire warehouses full of packages that need to be sent right now, and only a few planes, trucks and people to deliver them. It will take time.
(For NECA’s Tokka and Rahzar set, there are even people that are receiving it without getting a notification, or see their order updated as ‘shipped’ on their website! It’s like NECA is surprising you, giving you a gentle kiss on the forehead and saying ‘here is your two-pack, love’.)
3. OTHER COLLECTORS ARE GETTING THEIRS BEFORE YOU
“I pre-ordered this on day-1 and other people are getting it before me, this is bullshit!”
“I stayed up until midnight to order it, and now, people are buying it from Walmart while mine still hasn’t shipped! Worst service ever!”
When you ordered an item, before the last click to confirm the order, most of the time, you need to click on “I agree with the terms and conditions”. After further investigation, it turns out that nowhere in there does it say “You will mandatorily receive it first, because you pre-ordered it on the first day”. It’s crazy, right?
In terms of logistics, it does make sense that people living closer to the shipping center, or in the same country as the factory even, get it first. There is always one that gets it first. Yes, he will get more “likes” on his post on Facebook, but we will all get “likes” too!
Also, there is the possibility that when you order first, your order is the first one to be packed, and then it’s at the bottom of the pile of the thousands other orders (that was a comment on Facebook which we thought was pretty clever).
The bottom line (cause Stone Cold said so) is to just be patient. Those are unprecedented times, things will be delayed and it’s out of our control. We collectively have to wait, and we’re all in this together. If you see someone get their item first, just be happy for them, while being excited that yours might show up soon!
ToyFarce hopes this will help at least a few members of the toy community, and who knows, we might do more of those “What to do when…” in the future.
More news at 11:00… and remember, patience is a virtue, a watched pot never boils, and other proverbs about patience!
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